NHS stay well this winter

See attached poster for the NHS Stay well this winter campaign poster.

First Signs Poster

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Nearest Job Centre

Follow the link below to find the nearest job centre:


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Compostable caddy liners no longer required

Using food waste caddies for left-over and waste food just got a whole lot easier thanks to changes to the processing technology.

There is no need to purchase compostable caddy liners anymore as any small bag, such as carrier bags, bread bags, fruit and veg bags and other freezer/sandwich bags can be used to line the bin or to put food waste in.

The Borough Council’s portfolio holder for the Environment, Councillor Ian Devereux, said:

“We’ve been working with our contractors to make it easier and more convenient for our residents to recycle food waste using old plastic bags. The new technology used by the council’s food waste contractor Biogen means that all liners and packaging are now stripped out during the processing.

“This makes it much easier for people as they don’t have to remember to buy compostable bags from us or other retailers, they can reuse any bags they may have around the house. Over the new few weeks we will phase out the sale of compostable bags as they will no longer be required.

“I hope that this change will encourage more residents to take up the food waste service as it great way to prevent waste from going into landfill.”

Food waste should be placed in some sort of bag or wrapping before it is placed into the food waste bin, as this prevents food from sticking to the bin and keeps the bins fresher. Under the revised contract food not placed in some form of wrapping in the bin, may result in the food waste bin not being collected.

Residents are also being reminded that they can gain additional points (and possibly prizes) from the Recycle Rewards Scheme by logging into their accounts and signing up to the pledges on food waste.

Any resident who does not yet have an account can still open one by going to https://westnorfolk.localgreenpoints.com to earn points (and prizes) for yourself and your community.

Biogen’s state-of-the-art de-packaging technology separates out the bags and packaging leaving the organic waste behind, which is then used as fertiliser on agricultural land. The food waste also generates methane gas, which is collected and cleanly burnt to produce electricity. The remaining plastic is then subjected to a full recovery operation.

Residents who need a food waste caddy can apply for one online at www.west-norfolk.gov.uk/yourbins

Issued by: David Thompson, Marketing Officer, on 01553 782067.

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Mobile Library Timetable

See attached poster for the mobile library timetable

170105 Mobile Library Timetable002

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Find out about joining Samaritans

Next information session to find out more at 26 Queen Street, King’s Lynn, PE30 1HT
Date: Wednesday 8 March 2017
Time: 7pm



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Safety Campaign for Norfolk Road Users

Road users reminded to look out for each other in safety campaign


Drivers and cyclists are being urged to look out for each other, as part of a joint drive by Norfolk County Council and Norfolk Constabulary to reduce the number of cyclist casualties on the road.

‘Mind out for each other’ encourages all road users to be more considerate towards each other with the aim of helping to make Norfolk’s roads safer – for both cyclists and motorists. Norfolk is regarded as a safe place to cycle, and 1 in 5 drivers cycle at least once a month, however both need to do more to keep each other safe.

This campaign comes in response to the increasing number of adults taking up cycling, and the rising number of cyclists killed or seriously injured on Norfolk’s roads. 48 pedal cyclists were killed or seriously injured (one fatality, 47 serious injuries) on Norfolk’s roads in 2015 – more than in any other year during the last decade. This is a 50% increase on the 2014 figure (32 – no fatalities, 32 serious injuries), and more than double the number killed or seriously injured in 2010 (22 – one fatality, 21 serious injuries). Three out of every four cyclist injury collisions occur at junctions, and cyclists are seven times more likely to be injured on urban roads than on rural ones.

Running until mid-October, the campaign includes bus, radio, press and online advertising. Norfolk County Council will be focusing on making both drivers and cyclists aware of the issues around cyclist safety, while Norfolk Constabulary are concentrating their efforts on enforcement to ensure all road users are obeying the laws of the road.

The council will be offering free workplace seminars to cyclists to cover the economic, health and environmental benefits of cycling, whilst providing advice on equipment, routes and behaviours and delivering key safety messages. As a follow-up, commuter cyclists will be offered a bespoke on-road training session, which will offer an insight into the potential hazards a cyclist could face on their commute to work and advice on their riding behaviours.

Norfolk Constabulary will maintain their ongoing commitment to treat all road users equally; if a cyclist is seen breaking the law or putting themselves or other road users at risk, they will be stopped and dealt with in exactly the same way a driver would be.

Norfolk County Council’s Casualty Reduction Team are taking bookings from businesses for cycling theory workplace seminars. If you are interested in setting up a session, or want more information on what the sessions entail, email [email protected] or call 0344 800 8020.

For further information, including tips on how car drivers and cyclists can help keep each other safe, please visit www.think.norfolk.gov.uk/mindout


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LILY heads out into the community – Press Release

The popular LILY (Living Independently in Later Years) initiative has been extended with the addition of Lily Advisors who will attend events and activities in the local community to provide advice and information, and the introduction of dementia-friendly home assessments. See press release below.

LILY Press Release

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“Spot a Pumping Station”

Anglian Water have announced that there may be good news for some parishioners if they have a private pumping station on their property.

160714 Private Pumping Station Advert

Currently, some homeowners have to spend hundreds of pounds every year for electricity running costs, maintenance and repairs to look after these private pumping stations. They may even have been flooded if it’s broken down in the past.

From October 2016, many of these private pumping stations will transfer over to Anglian Water and become their responsibility. They will take over all of the maintenance and the running costs too, saving customers hassle, worry and money.

If you believe that you have a private pumping station get in touch with Anglian Water on 03457 145145 or email [email protected]  

To help customers identify and report the pumping stations easily, a specialist website has been launched: www.spotapumpingstation.co.uk

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“Speak up”

If you or someone you know is being abused then help is at hand…

Worries about an adult at risk in Norfolk can be reported anonymously but please give as much information as possible so that it can be followed up.

  • Call: Norfolk County Council (Adult Social Services) on 0344 800 8020
  • Text phone/minicom: 0344 800 8011
  • Fax: 0344 800 8012
  • Text message: 07767 647670
  • Email: [email protected]
  • Online form: online.norfolk.gov.uk/socialcareenquiry

You can also use these numbers if you are worried about a child.

In an emergency call the police on 999

For more information see www.norfolk.gov.uk/speakup



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Declaration of Local Count Totals for the EU Referendum

Declaration of Local Count Totals

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